
Check ceilings and roof spaces safely
Look for new stains, active drips, damp smells and sagging plaster. Keep people away from damaged ceiling areas and do not touch wet electrical fittings.
- Ceiling stains
- Active drips
- Damp insulation
- Sagging plaster
Walk around the property from ground level
Look for displaced tiles, lifted metal sheets, damaged gutters, fallen branches and roofing debris. Binoculars or a camera zoom can help without climbing.
- Loose sheets or tiles
- Branches on the roof
- Bent gutters
- Debris around downpipes
When to request urgent make-safe support
Active water entry, loose roofing material, impact damage or a visibly unstable roof area can require prompt temporary protection before permanent repair work.
Record useful information
Photos, the approximate time of the storm, where water appeared and any visible external damage help establish the inspection priorities.
- Photograph visible damage
- Note rooms affected
- Keep relevant invoices
- Describe changes since the storm